Terms of Booking for Go Social Go Media

“The Event” – Go Social Go Media

“The Organiser” – The event is organised and promoted Hashtag Business Events Limited

“The Delegate” – Any company or person ordering an attendance ticket for the event.



Payment is due within seven days of the date of invoice. If you fail to make payment in accordance with these terms and conditions the organisers may cancel your booking without notice. If you fail to pay for a ticket prior to the event you agree to pay a lost opportunity fee equivalent to the full invoice value.


No refunds are available for any cancellations. If you cancel your booking for any reason you may, with our written agreement, transfer the ticket to another nominated person for an administration fee of £25 plus VAT. If you cancel a ticket prior to payment being made you agree to pay a lost opportunity fee equivalent to the full invoice value.


The organisers reserve the right at any time to change the date and/or venue of the event or to cancel it altogether if they deem it necessary by reason of fire, flood, extreme weather conditions, acts of war or violence, malicious damage, explosion, earthquake, strike, civil disturbances, political unrest, riot, labour dispute, power cuts or any other cause beyond the organiser’s control; or if the organiser for any other reason deems it necessary or advisable. In such cases, the delegate waives any and all claims he might have against the organiser for refunds, damages or expenses. In the event that the event is cancelled by the organiser for commercial reasons such as lack of support then all sums paid by the delegate will be refunded within 28 days. The delegate agrees that under these circumstances he will have no further claims against the organiser.


Canvassing for orders and the distribution or display of printed materials, except by express written consent of the organisers within the venue building is strictly prohibited.


Generic health & safety; Hashtag Events makes best efforts to ensure the health and safety of exhibitors and attendees is protected at its Expos by undertaking site specific health & safety risk assessments beforehand and working with the venue to make sure fire precautions, welfare facilities and general environment are acceptable.

The potential hazards considered include; • slips, trips and falls (potentially caused by trailing cables, tablecloths and boxes lying untidily on the floor, as well as on poor ground surfaces and stairs); • manual handling of heavy items; • sharps (scissors, knives etc.) used when opening containers; • crushing/trapped fingers in folding tables, chairs and equipment; • scalds (hot liquids, steam) and burns (hot lights); • electric shock from electrical equipment. Delegates are expected to take all reasonable precautions against these common hazards through the considerate use of equipment and by careful movement through the event space.

Security; Hashtag Events takes all reasonable steps to ensure the safety and security of people and belongings at their events, by allowing only named attendees, exhibitors and staff into the event areas. Delegates are however asked to be watchful for opportunistic thieves throughout the duration of the event and to take precautions for the safety of their personal belongings at all times.


The organiser shall not be liable to the exhibitor for loss of profit, loss of business or depletion of goodwill in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the event or these terms and conditions.

The organiser’s liability to any delegate shall be limited to the amount paid by the delegate to the organisers in any event.

The organiser shall not be in breach of this agreement, or liable for any failure or delay in performance of any obligations under this agreement arising from or attributable to acts, events, omissions or accidents beyond their reasonable control.

The organiser cannot be held responsible for any third party including, but not limited to venues, performers, promoters, sponsors, exhibitors, artists and speakers. Nothing in these terms and conditions excludes or limits or seeks to exclude or limit the organiser’s liability for death or personal injury caused by its negligence or under section 2(3) of the Consumer Protection Act 1987 or for fraud or fraudulent misrepresentation or for any matter which would which would render this clause unenforceable.

The organiser will not be liable for any printing errors appearing in any literature associated with the event.

If any part of this agreement is found to be unenforceable the remainder shall still bind the parties.